Consultations are by appointment and can be booked 24 hours a day via our online service, in person or over the telephone during opening hours.
Fully registered patients are also able to book and cancel appointments with the doctor online via the link at the top of this page. In order to log in to the online booking system you will need to register with us. Please contact the surgery to request your log in details.
- For patients with ear pain or some hearing loss due to excessive [impacted] wax who think they may require ear syringing, please speak with reception. We can offer an initial ear check with our Healthcare Assistant or Nurse and if you are found to have impacted wax, you will be referred on to ENT for treatment.
- Some Blood test appointments can be booked on-line. Otherwise, please contact reception to book your appointment.
- For simple medication reviews/enquiries you can now book an appointment with Ruth our Pharmacist.
- Patients who arrive more than 10 minutes late for their appointment will not be seen and will be required to rebook for another day.
Self Check-In Screen
A new self check-in touch screen has been installed opposite our reception window which will allow patients to check themselves in for their appointments. This will help reception to run more efficiently and also help to save time for patients queuing at front desk for other queries. Once you have checked in, please take a seat in our waiting room down the corridor as normal. Please ask reception if you require guidance using this self check-in screen.
In a number of cases it might be worth considering an appointment with the nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Please cancel your appointment via the online system or by telephoning/visiting the practice in person. Please do not use the 'Contact Us' page to cancel appointments!
Due to an increase in the number of wasted appointments through patient’s failing to attend without informing the surgery it has become necessary to implement the following policy:
If you repeatedly fail to attend appointments you may be removed from this practice list and may be required to find an alternative doctor.
If you cannot attend your appointments for any reason please let us know as soon as possible, giving at least 24 hours notice. We can then offer the appointment to someone else.